Switching your business water service is now simpler than ever. Evaluate your current rates against ours and discover the savings you could be tapping into!
Our commitment to value and service shines bright, with a glowing reputation built on more than 20,000 positive reviews.
Explore our curated selection of business water plans designed to reduce costs and streamline your utility management. Experience the ease of securing optimized rates for your enterprise with our expert assistance.
Receive a no-commitment quotation swiftly.
Let us handle the legwork to economize your business expenses.
Benefit from savings of up to £450 on your commercial water expenses.
Discovering potential savings through a switch in water providers is straightforward. Our alliance with a top-tier water provider in the UK ensures we can secure advantageous rates that offer exceptional value.
Tailoring to diverse business models, we collaborate closely to comprehend the unique requirements of each business, ensuring that we broker not just deals but optimal solutions catering to the scale of all business types.
Businesses engaging with us report saving as much as £450 on yearly water expenditures. A common misconception among small business owners is the necessity to stick with local water suppliers; however, this is no longer the case.
Switching creates a pathway to more affordable business water rates, enhanced customer service, and streamlined billing procedures.
Streamline Your Water Bills Across Various Locations
Managing water services for businesses with branches in different areas can often lead to unnecessary complexity. The effort required to coordinate with several water suppliers can be significant.
Opting to merge all your branches under a singular water service provider streamlines the entire process. You'll enjoy unified billing, reducing administrative burdens significantly.
Our team is poised to assist you in transitioning to a single provider, which not only simplifies management but also optimizes cost-efficiency. Let's embark on a journey towards operational simplicity and cost reduction together.
Streamline Your Business Water Expenditure
Exploring different business water suppliers is a savvy move for any business in England and Scotland, offering the potential for significant savings.
Wherever your enterprise is based across England or Scotland, our dedicated team is here to assist in securing an excellent water services deal for you.
Leverage the deregulated water market to your advantage – many of our clients report enjoying up to £450 in annual savings on their business water expenses.
Obtain a commitment-free quotation swiftly and unlock the potential for enhanced water supply deals, streamlining the process to mere minutes. Your transition to a more favorable arrangement is managed end-to-end by us, ensuring a seamless handover.
The changeover to a new supplier follows a 28-day timeline, which includes a 7-day reflection period granting you the option to reverse your decision.
Should a new meter installation be necessary, we'll coordinate an installation at your convenience. We might also request an initial meter reading to guarantee the precision of our quotes and maximize your savings.
Gain insights into your enterprise's water utilization with a no-cost water efficiency review. This assessment will culminate in a detailed report proposing actionable measures to curtail your water expenses through enhanced water management.
Expect an all-encompassing review to include:
Inspections of water hygiene
Assessments of usage and conservation potential
Evaluations of drainage systems
Analysis of water returning to the sewer system
Verification of optimal water metering
Discover the steps for a business water efficiency review on our platform.
Businesses with an annual water expenditure exceeding £1,000 qualify for this complimentary service upon transferring their business water accounts to our care.
Navigating the commercial water sector might seem complex. Services such as supply of water and sewage treatment are managed by your local utility company, often referred to as the 'wholesaler.'
Businesses have the option to select a 'retail provider'—this entity manages your account, billing, and customer interactions. If a retail provider has not been selected, one is assigned to you by default, according to your area.
To discover the designated retail providers for each wholesale region, see the details listed below.
| Wholesale Region | Default Water Retail Provider |
|---|---|
| United Utilities | Water Plus |
| Northumbrian Water | Wave |
| Yorkshire Water | Business Stream |
| Anglian Water | Wave |
| Severn Trent Water | Water Plus |
| Thames Water | Castle Water |
| Southern Water | Business Stream |
| South West Water | Source for Business |
| Wessex Water | water2business |
| Scotland | Business Stream |
The billing for your water service is a sum of wholesale fees, which are for the treatment and distribution of water and sewage, and retail fees, covering your customer service expenses. Although wholesale fees are consistent, there is the option to explore the market for competitive retail rates.
Wholesale fees may vary annually, and they adhere to regulatory oversight by Ofwat in England and the Water Industry Commission in Scotland.
Without market comparison for favorable rates, your retail water costs could differ.
It’s quite typical for UK business owners to be unaware that changing their water suppliers could lead to significant cost savings.
Without a switch, companies might be overpaying on standard rates provided by their assigned default supplier.
Making a move to a different water supplier could potentially cut costs by up to £450 and secure stable retail pricing for a period extending to three years.
Should the previous proprietor not have made any changes to the water services, it is usual for the supply to automatically revert to the standard regional provider.
For an efficient transition of your water utilities when you're moving to a new commercial property, refer to the streamlined guide below:
Notify your incumbent water service provider about your move well in advance—aim for at least a month prior.
Conduct a personal meter reading on your last day; water meters are often situated externally and can be challenging to access. Only proceed with reading if it's safe.
Communicate the final meter reading and your new address to your water supplier for accurate final billing.
As soon as you have access to your new location, record the water meter reading to ensure you're billed only for your usage.
Perform a basic inspection for any leaks to prevent unnecessary water loss. This is most effectively done when the space is empty.
Confirm your new water supplier—if there's uncertainty, Ofwat can be contacted at 0121 644 7500 for assistance.
Seek out the best deals for your business's water supply.
Receive a personalized business water rate quote rapidly—in just 30 seconds—by utilizing our specialized quote tool. Just have the following company details at hand:
Name of the Business
Office Location
SPID Code (Supply Point Identification Number)
Your Contact Information
Typically, the SPID Code can be found on any of your business water invoices.
The liberalization of the water market has enabled businesses to change from their assigned suppliers to others, increasing the number of suppliers and, consequently, intensifying competition—this translates to enhanced services and more favorable rates for UK enterprises.
Deciding on the premier provider for business water isn't straightforward, with multiple aspects to weigh, such as customer support, pricing, and reputation.
We spotlight a notable retailer of water services active in Scotland and England—Overflow Retail. Independent from the large-scale wholesale water corporations, Overflow Retail has expanded its clientele based solely on acquiring new business, providing excellent customer care at attractive rates.
Options for Changing Your Commercial Water Supplier
Gone are the days when businesses were bound to their local water suppliers. For your operations in England and Scotland, you now have the autonomy to select the water retail provider that oversees your water and sewage services.
For those in England seeking guidance on the retail water market, Open Water is a resource offering insights. Scottish businesses can access parallel guidance by consulting Scotland On Tap.
A practical compilation of primary choices is available, which excludes self-supplying entities and the smaller-scale retail providers.
Switching your business water supplier typically takes about 4-6 weeks. This period allows your new supplier to coordinate with the old one and ensure a seamless transition without any disruption to your service.
To find out which water company services your address, you can check your most recent water bill, contact your local authority, or use an online water provider search tool by entering your postcode.
No, your water supply will not be cut off when switching providers. The supply itself remains constant; only the billing and customer service provider changes.
Most of the time, switching water suppliers is free of charge. However, it’s essential to check for any exit fees in your current contract or initial costs that may be charged by your new supplier.
Many water suppliers offer discounts to customers who pay via direct debit as it reduces administration costs. Check with your supplier to see if they offer such a discount.
It depends on the terms of your current contract. Some contracts may have a clause that allows early termination, while others may require you to wait until the end of the term. Early termination fees might apply.
Business water tariffs are structured differently from domestic ones, often reflecting the higher usage levels and the need for specialized services tailored to businesses.
Ofwat (the Water Services Regulation Authority) is the government regulator for the water and sewage industry in England and Wales, responsible for ensuring that consumers receive good quality and efficient service at a fair price.
A Supply Point Identification Number (SPID) is a unique number assigned to your water and wastewater supply points. It’s typically found on your water bill and is necessary for switching suppliers or managing your water account.
Water efficiency is crucial for reducing waste, saving money on water bills, and conserving a vital resource for the environment and future generations.
You can increase water efficiency by fixing leaks, installing water-saving devices, using water-efficient appliances, and adopting conservation habits like turning off the tap while brushing teeth.
Your business water bill is calculated based on your water usage measured by a meter, standing charges, and wastewater services. Some providers may also offer tiered rates or discounts for certain usage levels.
Apart from your water usage charges, your water bill typically includes service charges, wastewater treatment costs, environmental charges, and any applicable surcharges or adjustments, as well as detailed account information.
VAT is applicable to business water bills at the standard rate. However, some businesses or charitable organizations may qualify for reduced rates or exemptions depending on their usage and the nature of their activities.
When your commercial water contract ends, you may be switched to a rollover contract with the same supplier, which could have different terms and rates. It’s best to negotiate a new contract or switch suppliers before your current contract expires to avoid potential rate increases.
In England and Wales, the commercial water market is regulated by Ofwat. In Scotland, the market is regulated by the Water Industry Commission for Scotland (WICS). They oversee competition and ensure that the market operates fairly and transparently.
You can purchase your water from a licensed water retailer in your region. These retailers buy wholesale water services and sell them to businesses, handling customer service and billing. A quick online search can provide you with options in your area.
The rateable value is an assessment used in some regions to calculate charges for properties without water meters. It's based on the rental value of your property at a specific date set by law. However, it's being phased out in favor of metered charges in many areas.
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